Privacy Policy

Last updated: January 2026

1. Introduction

Incident Owl ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our incident reporting platform.

2. Data We Collect

We collect the following types of data:

• Account information: Name, email address, phone number
• Organisation data: Workplace details, staff information
• Incident data: Reports, photos, videos, voice recordings, timestamps
• Usage data: How you interact with our platform

3. How We Use Your Data

We use your data to:

• Provide and improve our incident reporting services
• Send notifications about incidents and updates
• Generate compliance reports for your organisation
• Provide customer support

4. Data Storage & Security

All data is stored securely in UK-based data centres. We use encryption in transit and at rest, and implement industry-standard security measures to protect your information.

5. Data Sharing

We do not sell your data. We only share data with:

• Your organisation's authorised administrators
• Service providers who help us operate our platform (under strict data processing agreements)
• Authorities when required by law

6. Your Rights

Under GDPR, you have the right to access, correct, delete, or export your data. Contact us at privacy@incidentowl.com to exercise these rights.

7. Contact Us

For privacy-related questions, contact us at:
Email: privacy@incidentowl.com
Address: Go Owl Digital, United Kingdom